Privacy Policy
California residents may opt out of the sale or sharing of their personal information at any time.
1. Introduction & About Us
BotGauge ("we", "us", or "our") operates botgaugex.com and related services (the "Service"). Our principal place of business is located at 535 Mission Street, Floor 14, San Francisco, CA 94105.
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, with specific disclosures required by the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), effective January 1, 2023.
For privacy inquiries, contact us at:
Email: [email protected]
Postal: Privacy Team, BotGauge, 535 Mission Street, Floor 14, San Francisco, CA 94105
2. Categories of Personal Information We Collect
In the past 12 months, we have collected the following categories of personal information as defined by the CCPA:
| CCPA Category | Examples | Collected? | Sources |
|---|---|---|---|
| A. Identifiers | Real name, alias, email address, IP address, account name, unique personal identifiers | Yes | You directly; automatically |
| B. Personal Records (Cal. Civ. Code § 1798.80) | Name, address, telephone number, financial information | Yes | You directly |
| C. Protected Classifications | Age (40+), race, gender, veteran status (if applicable) | Limited / Only if voluntarily provided | You directly (optional) |
| D. Commercial Information | Products/services purchased, purchase history, preferences | Yes | You directly; transactions |
| E. Biometric Information | Fingerprints, face/voice recognition data | No | — |
| F. Internet / Electronic Activity | Browsing history on our site, search history, interaction with our ads/content | Yes | Automatically via cookies/analytics |
| G. Geolocation Data | Physical location derived from IP address (city/country level) | Yes (approximate) | Automatically |
| H. Sensory Data | Audio, electronic, visual, thermal, or olfactory information | Only if you contact us by phone (call recordings) | You directly (if applicable) |
| I. Professional / Employment Info | Job title, employer, professional background | Only if voluntarily provided | You directly |
| J. Education Information | Education history not covered by FERPA | No | — |
| K. Inferences | Profile reflecting preferences, characteristics, predispositions, behaviour | Yes (for personalisation) | Derived from categories above |
| L. Sensitive Personal Information | Account log-in + password (security credentials) | Yes (account credentials only) | You directly |
3. How We Use Your Personal Information
We use personal information we collect for the following business and commercial purposes:
- Providing, maintaining, and improving the BotGauge platform and services
- Processing transactions and sending related information, including purchase confirmations and invoices
- Sending technical notices, updates, security alerts, and support messages
- Responding to your comments, questions, and requests and providing customer service
- Sending marketing communications, including information about products, services, events and other news (where permitted by law)
- Monitoring and analyzing trends, usage, and activities in connection with our services
- Detecting, investigating, and preventing fraudulent transactions and other illegal activities and protecting the rights and property of BotGauge and others
- Personalizing and improving our services and providing content and/or features that match user profiles or interests
- Carrying out any other purpose described to you at the time the information was collected
4. Sharing and Disclosure of Personal Information
We may share your personal information with:
- Service providers: companies that provide services on our behalf, such as hosting, analytics, customer service, and payment processing. These companies are authorized to use your personal information only as necessary to provide services to us.
- Business transfers: in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Legal compliance: when we believe disclosure is required by applicable law, regulation, legal process, or governmental request.
- Protection of rights: to protect the rights, property, and safety of BotGauge, our customers, or others.
- With your consent: with your consent or at your direction.
We do not sell personal information to third parties for monetary consideration.
5. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights under the CCPA/CPRA:
Right to Know
You may request that we disclose what personal information we collect, use, disclose, and sell about you.
Right to Delete
You may request that we delete personal information we have collected from you, subject to certain exceptions.
Right to Correct
You may request that we correct inaccurate personal information we maintain about you.
Right to Opt-Out
You may opt out of the sale or sharing of your personal information. We do not sell personal data for monetary consideration.
Right to Limit Use
You may limit our use and disclosure of your sensitive personal information to certain purposes.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA/CPRA rights.
To submit a privacy request, contact us at [email protected] or write to Privacy Team, BotGauge, 535 Mission Street, Floor 14, San Francisco, CA 94105. We will respond within 45 days of receipt.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the information.
7. Security
We take reasonable measures to help protect personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. BotGauge is designed with security controls including encrypted data transmission, access controls, and regular security reviews. However, no Internet transmission or electronic storage system is 100% secure.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information about the cookies we use, please see our Cookie Policy.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
BotGauge
535 Mission Street, Floor 14
San Francisco, CA 94105
Email: [email protected]
Phone: +1 (415) 683-7822